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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Re: Can my USB-C port connect to an HDMI monitor?
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08-11-2020 09:03 AM
Hello,
I recently bought an HP Notebook 15-dy1013ca. I would like to use 2 monitors with it. The laptop comes with 1 HDMI port and 1 USB-C. I assumed (wrongly) that the USB-C port could go to a monitor via a USB-C to HDMI adapter cable. I bought a cable but it did not work.
Before I invest more time, effort and $ I was hoping I could find out if my USB-C supports video out. I tried to open a support case with HP but was told that I should pay for SmartFriend assistance - which seems rather ridiculous.
Appreciate any info provided
Thanks
Solved! Go to Solution.
Accepted Solutions
08-13-2020 07:12 PM
Welcome to the HP support community.
According to the specification USB type-c in this notebook does not support video output.
Here is the link for notebook specifications:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
08-13-2020 07:12 PM
Welcome to the HP support community.
According to the specification USB type-c in this notebook does not support video output.
Here is the link for notebook specifications:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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