Can not get any video on my laptop

[JohnMaher]

I can not see anything on the laptop.  When the power button is hit the white led on the right side lights up and the fan spins up then spins down.  I do not know if the machine boots or not.  The screen is black.  Plugging a HDMI TV into the machine causes the TV to go black.  Plugging a VGA monitor causes the monitor to say "press any key or move the mouse to exit power save mode."

I pulled out the battery, disconnected the power cord and depressed the power button for 30 seconds.  Nothing. 

Is the machine dead or is there something I can do?

[Echo_Lake]

@JohnMaher
Thank you for posting on the HP Support Community. 

Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. As you have performed relevant troubling steps and the computer fails to boot up this sounds like hardware failure hence I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically based on your computer factory warranty. 

HP Support can be reached by clicking on the following link: www.hp.com/contacthp/​​​​​​​

• Note: You can try connecting the computer to an external monitor or TV, If it works fine then it means internal display issue and computer needs to be serviced.

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.