Can't disable arrow keys controlling the cursor

[jsaker]

The keyboard arrow keys are controlling the cursor despite me toggling this feature "off" in control panel. I'm not sure what else to try.

Thanks in advance!

[praveen196]

@jsaker Welcome to HP Community!

I understand that you would like to disable arrow keys controlling the cursor.

Prevent Cursor from Moving when Pressing Direction Keys Windows 10

1. Press Windows + R, type “Mouse keys” in the dialogue box and open the setting of 'Turn Mouse keys on or off'.
2. Now, uncheck the option of Control your mouse with a keypad. Save changes and exit. ...
3. Restart your computer and see if the issue is resolved.

Please refer to the below link to troubleshoot the issue.

https://www.computerhope.com/issues/ch000542.htm

The above link is 3rd party and is not owned by HP, I've posted this only so that I may help you resolve this issue by going beyond my support boundaries, please ignore the ads and take only the free suggestions

Keep us posted,

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