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- Re: Caps lock, mute key and wifi/network key keeps glowing
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03-12-2021 05:22 AM
For some reason my Caps lock, mute/f6 and wi-fi/network key keeps glowing. Even though they work fine but for example mute key keeps glowing red even though i don't press it nor it is muted, same goes for caps lock key. It keeps lit/glowing white/silver even though caps lock is not on. Otherwise these keys work perfectly fine. P.S when I hold any other key than these 3 keys wi-fi keys gets brighter while mute and caps lock keys gets dull.
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Accepted Solutions
03-15-2021 06:01 PM
Hi @Raheel1121,
Welcome to the HP Support Community.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
03-15-2021 06:01 PM
Hi @Raheel1121,
Welcome to the HP Support Community.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
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