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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Catalyst control center isn't working (hp pavilion dv6)

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02-13-2012 03:16 AM
i have downloaded Catalyst Control Center several times but it is still not working. I have Paviliion dv6-6120se, AMD radeon hd 6490M and built-in intel GPU hd 3000 both GPUs is working fine but the problem started when i uninstalled the Catalyst Control Center in order to get a new updated one from AMD website. But the AMD site said my version of radeon hd 6490M is not supported anyway i have tried everything i uninstalled the ATI GPU driver and install it again. Somehow I downloaded Catalyst Control Center the and the installation finished and the same problem it is still not working. Please any help would be appreciated. Now i lost the Catalyst Control Center and the switchable graphics config. help please.
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Accepted Solutions
02-13-2012 03:25 AM
Hi,
As you have switchable graphics, you will need to download and install the customized driver from HP - it's on the link below.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe
After the installation has completed, restart the notebook.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
02-13-2012 03:25 AM
Hi,
As you have switchable graphics, you will need to download and install the customized driver from HP - it's on the link below.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe
After the installation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
02-13-2012 09:41 AM
Hi,
You're welcome and I'm glad it helped
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
03-12-2012 10:30 PM
I also have a dv6 6047 cl. My exact error message is Catalyst Control Center Host has stopped working. I downloaded you driver (55092 i believer). I am still getting the same message. I had to save it in the default folder. I could not find the folder for the original installation - I would have written over it.
Thanks.
09-22-2012 01:20 PM - edited 09-22-2012 01:22 PM
hy. my laptop is hp pavilion g6 2011sq. error message is Catalyst Control Center cannot be started. There are currently no settings that can be configured using Catalyst Control Center. I installed the driver from here http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=32...
not working.
what should I do?