Chromebook Ghost Touches

[MightyQuinn19]

Chrome version 85.0.4183.133

I am having issues with either the trackpad or touchscreen.  I am not sure which.  Essentially, the mouse darts around and clicks around the screen with no prompting from the user.

[Riddle_Decipher]

@MightyQuinn19 If your touchscreen isn't working, try these steps in the recommended order, even if you've tried any of these steps before:

And Test after each step to see whether your touchscreen works.

1. Wipe off any dust or dirt on your touchscreen.
2. Reset your Chromebook hardware.
3. Reset your Chromebook to factory settings.

P.S: Welcome to HP Community 😉

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!