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- Chromebook keyboard and trackpad not working at all

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06-23-2023 10:02 AM
Product: chromebook
Operating System: Chrome OS
My chromebook is the HP Chromebook 14a-na0052tg 14-inch HD Laptop PC Intel Celeron and all of sudden it just stopped working. For some reason it got stuck in tablet mode even though it is not a touchscreen. The trackpad doesn’t work and the keyboard does not work except for the off button. I can only control it by plugging in a mouse through the USB. I did a powerwash and the chromebook is still stuck in tablet mode. Please help!!
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