• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Spectre x360 - 13-4124nl
Microsoft Windows 10 (64-bit)

Hi,

I bought the HP pen 1mr94aa#UUF model, I bought two times from Amazon because the first time I thought that it was broken or the battery AAAA was low but the new pen the same problem too.

I followed the guide, insert the battery with the positive pole pointing downwards and open the whiteboard program and touch the screen for active it, but nothing it does not work.

I also installed Hp pen control.

 

Best Regards,

Daniel

 

3 REPLIES 3
HP Recommended

@Danielone80 

 

Product introduced late in 2015

 

I cannot find evidence that this computer model supports an active stylus.

 

The Pen Control information you describe must has come from a different model Software and Drivers, yes?

 

Normally, if the computer supports the HP Pen, Software and Drivers for that model lists both Pen Control and perhaps a driver for the Tilt Pen (different pen but frequently supported with the HP Pen is supported).

 

Display Description33.8 cm (13.3") diagonal FHD IPS LED-backlit touch screen (1920 x 1080)

 

Nice notebook - it does not show support for the multi-touch screen.

 

I cannot find that an stylus HP Pen is supported on your computer.

 

 

 

Reference and Resources – Places to find help, solve problems, and learn about your Device

Device Homepage

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Spectre x360 - 13-4124nl

 

Thank you for participating in the HP Community Forum.

We are a world community of volunteers dedicated to supporting HP technology

 

Dragon-Fur

HP Recommended

Hi Dragon-Fur and thanks for your reply.
I'm sorry for my delay.

 

I thought that my model had an integrated digital Synaptic, in the past, it had been so advertised.

 

Best regards.

Daniel

HP Recommended

@Danielone80 

 

You are welcome.

 

I don't know the definition of "an integrated digital Synaptic".

 

Regardless, two points:

  • We have limited means of finding the information you seek.  Based on what I can find, this series does not support an active stylus.
  • The "No" answer is universally disappointing - no one likes it.  We do not enjoy saying it, either.

 

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You!

Answered? Click "Accept as Solution" to help others find it.

 

 

 

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.