-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
1
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Connect second Screen on USB C HP Pavilion Gaming Laptop 15-...

Create an account on the HP Community to personalize your profile and ask a question
12-09-2020 01:02 PM - edited 12-09-2020 01:03 PM
Hello, I have recently got an HP Pavilion Gaming Laptop 15-ec1xxx (Product Number: 133W8EA#ABU ).
I want to connect two external monitors - the screens have HDMI input. I've connected one screen via the notebook's HDMI port and I'm trying to connect the second screen using the USB-C adaptor I purchased on Amazon: https://www.amazon.co.uk/gp/product/B083DZ1X27/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
This adaptor should be plug & play but the windows not detect second screen. I tested the Usb c adapter on my dell computer and it's working. How can I connect a second external monitor to this notebook?
Many thanks!
Solved! Go to Solution.
Accepted Solutions
12-09-2020 06:03 PM
Your machine is an HP Gaming 15-ec1001na, its specs
https://support.hp.com/au-en/document/c06645258
It only has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which is not compatible with your adapter, it does not support Alt mode for video out.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-09-2020 06:03 PM
Your machine is an HP Gaming 15-ec1001na, its specs
https://support.hp.com/au-en/document/c06645258
It only has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which is not compatible with your adapter, it does not support Alt mode for video out.
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.