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‎03-19-2023 08:53 PM - edited ‎03-19-2023 08:54 PM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-d5000 (4V9Y3AV)

How can I  connect a HP portable external monitor to my laptop? I have tried the usb-c and the HDMI both cables are new and the monitor connects to my husbands computer. Thank you 

5 REPLIES 5

‎03-19-2023 10:09 PM

HP Recommended

@Kerry131923 

 

What is your HP 15.6 inch Laptop PC 15-d5000 (4V9Y3AV) machine ? Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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1 person found this reply helpful
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‎03-19-2023 10:55 PM

HP Recommended

Model No: FQ5070TU

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‎03-22-2023 03:34 PM - last edited on ‎03-22-2023 03:50 PM by Retired

HP Recommended

My notebook

HP 15.6 inch Laptop PC 15-d5000 (4V9Y3AV)

Product

6Q0L2PA

Serial

[personal info removed]

Can i connect a external monitor with a satechi adapter?

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‎03-22-2023 10:19 PM

HP Recommended

@Kerry131923 

 

The specs of your machine is :

 

              https://www.hp.com/au-en/shop/hp-laptop-15s-fq5070tu-6q0l2pa.html

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎03-22-2023 10:22 PM

HP Recommended

@Kerry131923 

 

Which one you are asking for ?  The code 6Q0L2PA is invalid:

 

    https://partsurfer.hp.com/partsurfer?searchtext=6Q0L2PA

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
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