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- Re: Connection of the 4K monitor via usb-c fail or not supp...

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10-03-2019 01:06 PM
When I plug the monitor LG 27UK850-W via cable usb-c to usb-c the computer shows the message - "Display connection might be limited".
I have tried to update BIOS, drivers, windows and tested another usb-c (Gen.1) cable, but it did not improve the situation. However, the monitor works 100% fine with another laptop.
Is there some issue with the hardware of my HP or it simply doesn't support connection of such monitor via usb-c?
Many thanks in advance!
10-03-2019 03:13 PM
The specs of your machine is
https://support.hp.com/si-en/document/c05292016
It ONLY has 1 USB 3.1 Type-C™ Gen 1 port and that port does not give proper video out. More information
https://www.tomshardware.com/news/usb-31-usb-type-c-refresher,29933.html
https://www.maketecheasier.com/usb-31-gen2-vs-usb-31-gen1/
Regards.
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