Cursor Moves to Windows search bar randomly

[DJSlammer]

PLEASE LET ME KNOW IF THERE IS A THREAD YOU KNOW OF THAT ADDRESSES THIS ALREADY. THANK YOU!

I have read many posts about cursor movement and I cannot seem to find an answer. I have used 5 or so different solutions that have not worked. 

The Issue:

The cursor, without touching the computer at all, will jump down to the Windows Search Bar on the bottom left of the screen and get stuck there. 

I have removed and re-installed BIOS, and touchpad drivers. 

I have turned off Enhanced Pointer.

I have reset the mouse and touchpad settings. 

The issues comes and goes without any noticeable pattern. 

[KrazyToad]

@DJSlammer

Welcome to HP Community

I have gone through your Post and would like to help

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[DJSlammer]

Thanks KT. 

I have run all current updates. None that are necessary. Just one showing up now that is a LAN driver. 

I cannot seem to find a solution for this issue!

[Kumar0307]

@DJSlammer

Let us try these steps:

Check the Mouse options under control panel:

Start → Control Panel → Mouse → Buttons tab.
Check the box labeled "Use MS Office compatible scroll only."
Also, check the box below labeled "Scroll in active window only."

 
Attempt using an alternate/external mouse.

Uninstall and reinstall the drivers for your mouse:

Go to the Device Manager and select your mouse. Uninstall it and then restart your computer. During restart, your mouse driver will automatically be reinstalled.

• 1.   Click on Start and type ‘Device Manager’.
• 2.   Click Device Manager.
• 3.   Click + sign next to Mouse.
• 4.   Right-click on mouse entry and choose "uninstall".
• 5.   Restart your computer.

Let me know how this goes.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[DJSlammer]

As you can see there is no option under "Buttons" that you have mentioned. 

I do not have the option for an external mouse right now and have uninstalled and re-installed the drivers for the mouse a couple of times already with no success in resolving the problem. 

[DJSlammer · Accepted solution]

I think I figured out what is causing the issue. It's the touch screen. For some reason the screen is reading a touch in that same spot on the screen at random. Which has been happening since the day I brought this computer home. 

I disabled the driver ELAN EZTouch Filter from Human Interface Devices. Now my cursor is not jumping! But, I do not have a touch screen option anymore. Which is overrated anyway. 

Problem solved!

....sort of.....