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Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
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‎08-16-2016 09:26 AM

HP Recommended
Product: envy-14 jica53
Operating System: Microsoft Windows 10 (64-bit)

hi 

my computer is showing text in a blurry manner updating the display driver is not helping please help 

my driver id for display adapter is (just in case)

 

PCI\VEN_8086&DEV_1916&SUBSYS_80E0103C&REV_07
PCI\VEN_8086&DEV_1916&SUBSYS_80E0103C
PCI\VEN_8086&DEV_1916&CC_030000
PCI\VEN_8086&DEV_1916&CC_0300

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-18-2016 12:05 PM

HP Recommended

Hi @aryansri,

 

Thank you for your query.

 

I grasp that the text on the monitor is blurry. You have tried updating the display driver but that did not help. What is your resolution set at? I was unable to locate the envy-14 jica53, would you verify the product number please.  HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? Have you made any recent changes to your system? Here is a link that I hope will help. HP Notebook PCs - Troubleshooting a Notebook LCD Panel Issue (Windows 10, 8, 7) Please let me know the outcome.

Sparkles1

View solution in original post

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2 REPLIES 2

‎08-18-2016 12:05 PM

HP Recommended

Hi @aryansri,

 

Thank you for your query.

 

I grasp that the text on the monitor is blurry. You have tried updating the display driver but that did not help. What is your resolution set at? I was unable to locate the envy-14 jica53, would you verify the product number please.  HP Notebook PCs - How Do I Find My Model Number, Serial Number or Product Number? Have you made any recent changes to your system? Here is a link that I hope will help. HP Notebook PCs - Troubleshooting a Notebook LCD Panel Issue (Windows 10, 8, 7) Please let me know the outcome.

Sparkles1

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‎08-20-2016 12:49 PM

HP Recommended

 

thank you my problem is now fixed 

 

Was this reply helpful? Yes No
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