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HP Smartfriend were unable to disable the grey caps lock on and off boxes displaying on my HP Pavilion notebook Windows 10 screen.  Does anyone know how to do this permanently?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Becka5, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP Pavillion Notebook! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand that you're seeing a grey Caps Lock on/off notification on your HP Pavilion notebook and would like to disable it permanently. Let’s try a few steps to resolve this:

 

Disable On-Screen Notifications from HP Software

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Go to the Startup tab.
  3. Look for HP Quick Launch, HP Hotkey Support, or HP OSD (On-Screen Display).
  4. Right-click and select Disable.
  5. Restart your laptop and check if the issue is resolved.

Disable On-Screen Display from Windows Settings

  1. Open Settings (Win + I).
  2. Go to Ease of Access > Keyboard.
  3. Look for any options related to On-Screen Notifications or Toggle Keys and disable them. 

I hope this helps! 

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Becka5, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your HP Pavillion Notebook! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand that you're seeing a grey Caps Lock on/off notification on your HP Pavilion notebook and would like to disable it permanently. Let’s try a few steps to resolve this:

 

Disable On-Screen Notifications from HP Software

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Go to the Startup tab.
  3. Look for HP Quick Launch, HP Hotkey Support, or HP OSD (On-Screen Display).
  4. Right-click and select Disable.
  5. Restart your laptop and check if the issue is resolved.

Disable On-Screen Display from Windows Settings

  1. Open Settings (Win + I).
  2. Go to Ease of Access > Keyboard.
  3. Look for any options related to On-Screen Notifications or Toggle Keys and disable them. 

I hope this helps! 

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

HP Recommended

Thanks very much for this and the problem has gone.  Kind regards from Rebecca 

HP Recommended

@Becka5, A huge thank you for marking this post as the 'Accepted Solution'! We're thrilled that we could help resolve your issue. 

 

If you have any more questions or need further assistance, please don't hesitate to ask. We're here to help! 

 

Thanks again for your confirmation, and we wish you an amazing day ahead! 

 

Regards,

ZOEY7886
I am an HP Employee

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