Display issues with HP 15s dr 0002tx laptop

[princekmr]

Hello

I bought the HP 15s dr 0002tx laptop. but i have realised the display is sooooooooooooooooo bad.

Firstly i have to mostly keep it to almost full brightness.

Secondly i can see horizontal bars in every color throughout the screen and its very irritating. It becomes more prominent if there is single color in the entire screen. This machine has good configuration and display is very bad.

is there any1 else facing similar problem. I have tried many things adjusting the color etc  but no success.

feel like taking it to customer care center.

[praveenbv]

Hi @princekmr, Welcome to the HP Support Community.  

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest youContact HPin your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!