Display problems in some applications.

[Sassa5]

In some applications my notebook does not display colours or format correctly.  One example is the application Wordle.  Where my screen does not show the fill colours behind the letters.  There are at least two other apps that I use where the layout is corrupted and the colours are wrong.  One is a music playing app called FARPLAY and the other is a Portuguese language app called Practice Portuguese. Can anyone help with this please?

[VikramTheGreat]

Hi @Sassa5,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you are experiencing issues with colors or formatting in certain applications on your HP Spectre x360 16-inch 2-in-1 Laptop, it could be related to display settings, graphics drivers, or application-specific compatibility issues. Here are some steps you can take to troubleshoot and resolve the problem:
 

Check Display Settings:

1. Color Calibration: Ensure that your laptop's display is correctly calibrated. You can do this by going to Settings > System > Display > Advanced display settings and using the Color Calibration tool if available.
2. Display Resolution and Scaling: Verify that your display resolution and scaling settings are set correctly. You can adjust these in Settings > System > Display.

Update Graphics Drivers:

1. Driver Updates: Ensure that your graphics drivers are up to date. Visit the HP Spectre x360 2-in-1 Laptop 16-aa0500na (9D1R1EA) Software and Driver Downloads | HP® Support to download the latest graphics drivers for your laptop model or use Windows Update to check for driver updates.

Application-Specific Settings:

1. Check App Settings: Some applications have their own display or color settings. Check the settings within the app to ensure that they are configured correctly.

Perform System Updates:

1. Windows Updates: Make sure your Windows 11 operating system is fully updated by checking for updates in Settings > Windows Update.

Compatibility Mode:

1. Running Compatibility Mode: If the issue persists, try running the application in compatibility mode. Right-click on the application icon, select Properties, then go to the Compatibility tab and select an older version of Windows that might work better (e.g., Windows 10).

I hope this helps.

Take care, and have an amazing day!
 

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Regards,

VikramTheGreat