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‎08-11-2016 01:47 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

When ever i open my system i will get a small dots on my entair screen but when i open task manager this dots will disappear help me to fix this problem.Screenshot (6).png 

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-13-2016 09:57 AM

HP Recommended

Hi @Mohan220,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with small dots on the screen. I will be glad to help you.


Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?

 

The screen shot you attached does not show any dots. Do you have one with the dots?

I do see the background image did not load correctly, have you tried a different background?


Please get back to me with above information, so I can help you better.

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

View solution in original post

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5 REPLIES 5

‎08-13-2016 09:57 AM

HP Recommended

Hi @Mohan220,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with small dots on the screen. I will be glad to help you.


Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?

 

The screen shot you attached does not show any dots. Do you have one with the dots?

I do see the background image did not load correctly, have you tried a different background?


Please get back to me with above information, so I can help you better.

 

Tardis40
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!
Was this reply helpful? Yes No

‎09-01-2016 11:19 AM

HP Recommended

Thankyou for your help

this process help me without going to the dealer everyday

nice work hp support team .

Hi @Mohan220,

Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel. I understand you are having an issue with small dots on the screen. I will be glad to help you.


Please post the full product number of your computer. See the following, if you need help with that information.
How Do I Find My Model Number or Product Number?

 

The screen shot you attached does not show any dots. Do you have one with the dots?

I do see the background image did not load correctly, have you tried a different background?


Please get back to me with above information, so I can help you better.

 

Was this reply helpful? Yes No

‎09-27-2016 01:03 PM

HP Recommended

I have geting a trouble shot in the file explorer an unknown New Volume is apparing in the file explorer called "SYSTEM(Z:)" , i want to know why it is apparing now at first when i purchage its not showing this SYSTEM(Z:) ,how can i remove it ,is there any problem to the system with this SYSTEM(Z:).

So please help me from this problem...

2016-09-28.png

 

 

 

 

 

2016-09-28 (1).png 

 

 

 

 

2016-09-28 (2).png

Was this reply helpful? Yes No

‎09-27-2016 01:05 PM

HP Recommended

I have geting a trouble shot in the file explorer an unknown New Volume is apparing in the file explorer called "SYSTEM(Z:)" , i want to know why it is apparing now at first when i purchage its not showing this SYSTEM(Z:) ,how can i remove it ,is there any problem to the system with this SYSTEM(Z:).

So please help me from this problem...

2016-09-28.png

 

 

 

 

 

2016-09-28 (1).png 

 

 

 

 

2016-09-28 (2).png

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‎09-27-2016 01:06 PM

HP Recommended

Thankyou .

Was this reply helpful? Yes No
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