Display

[Linda871]

The recent Microsoft update messed up my screen brightness. I restarted my laptop and i could barely see anything. The F1 and F2 key to ajust brightness dont work and neither does the adjust brightness bar.

[Kumar0307]

@Linda871, Welcome to the HP Support Community!

Let us try these steps to resolve this issue:

• On your Keyboard press Windows key + X
• Press M to open Device Manager
• expand Display adapters
• Right-click on the current display adapter
• Click Properties
• Click on the Driver tab
• Click on Rollback driver if the option is available

If this does not work please try the following:

• Right-click on the current display adapter
• Click Uninstall
• Check the box that says, "Delete the driver software for this device.”
• Exit Device Manager
• Restart your PC
• On your Keyboard press Windows key + X
• Press M to open Device Manager
• Click on "Action" at the top of the window
• Click on "Scan for Hardware changes"

If the issue persists, uninstall the recently installed windows updates.

• Click the Start button, then click the Settings cog. Once the Settings app opens, click Update & Security. From the list in the center of the window, click “View update history,” then “Uninstall updates” in the top-left corner. 
• By default, this list is filtered into groups and sorted with the most recent updates at the top.
• Restart the PC and check.

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day!