Hello. I have a HP Laptop 15-dy1xxx (Product number: 6QW59LA#ABM), and I'm trying to conect an external monitor through a docking station (LENTION Universal USB-C Docking Station (CB-D53)), but, even though I connect the HDMI cable from the docking station to the monitor, I have no image on the external monitor. From the laptop to the docking station I connect a USB-C cable to the docking station. What can I do to send image to the external monitor through the docking station?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".