Flashing problem

[CheeranAkhil]

My HP laptop screen flashing on and off is that hardware problem? or can i solve this my own ?

[Riddle_Decipher]

@CheeranAkhil Thank you for posting on HP Forums,

For an accurate solution I'll need more details:

What is the product number of your device? Use this link to find it: Click here

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc.)

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues?  

Please reply with the details for further assistance.

Eager to help!

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And Have a great day Ahead!

[CheeranAkhil]

product:C0P21PA#ACJ

MODEL : HP 2000-2201TU

Its been 1 year due to this flashing issue i couldn’t use it. is that hardware problem? 

i didn’t do anything to solve it. 

[CheeranAkhil]

please help to solve this problem. When i asked to solve this issue to a computer shop they are saying it would cost around 8,000₹ Is that true? please help

[Riddle_Decipher]

@CheeranAkhil If the screen is flashing, I suggest you connect an external monitor to your laptop using the steps below and check if it works:

To test the display, attach an external monitor and restart the computer. This test is helpful if the display is black but you can hear that the computer is operating.

1. Connect an external monitor to the notebook. For instructions, see Connecting a Monitor, Projector, or TV (Windows 10, 😎.

2. If the computer screen does not display on the external monitor, press F4 (or the key with this symbol ) until the screen image displays.

3. If an image displays on the external monitor, there might be a graphics driver conflict with the notebook LCD display. With the external monitor connected, go to HP Customer Support - Software and Driver Downloads. Download and install the latest graphics and chipset drivers for your specific computer. If an updated BIOS version is available, see Updating the BIOS for steps to install it.

• If the screen is still flashing after updating the chipset and graphics drivers and BIOS, the LCD might be defective.

I suggest you talk to HP support and discuss your options:

follow the below steps to get started:

1) Click on this link - www.hp.com/contacthp/

2) Click on "Continue as guest".

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, is yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.