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Locked

‎12-05-2024 09:09 AM

HP Recommended
Product: HP Notebook - 15-r160sa (ENERGY STAR)

Hi 

 

I have forgotten my password to my laptop. I was wondering how i could reset the password?  it? I don't have a Microsoft account. 

 

It would be great if you could let me know as soon as possible. 

 

Many Thanks 

 

Diya

 

Category:
1 REPLY 1

‎12-05-2024 09:32 AM

HP Recommended

Hello @Diya24 ,

 

Welcome to the HP Poly community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.

 

For cases related to BitLocker issues, please contact Microsoft Support.

 

Best regards

 

Steffen Baier

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Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
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