Function Keys: No Dim, Brightness or Volume. HP ENVY Notebook - m7-n109dx

[ctlig]

 Is it a Windows Update for W10 or the BIOS or driver updates from HP that is/are the culprits.

My machine worked great for two weeks until updates from HP and Windows began pouring in.

Could we please  have an expert reslove this without speculation?  I have done all that any power user would do except reset Windows 10. That's not going to happen.

Please, no speculative suggestions.  Just the cure.   Thanks in advance.

[Tardis40]

Hi @ctlig,

Thanks for becoming a member of the HP Support Forums. I understand you are having an issue with the function key stopped working after Windows 10 update. I will be glad to help you.

First I woud download and install the latest BIOS version F.11 Rev A.  The link will start the download.

There is also a patch for the HP Wireless Button Driver.

Please keep me informed of how things went. 

If you require further assistance, let me know and I will gladly do all I can to help you.

Please let me know if this resolves the issue by marking this post as "Accept as Solution".
To simply say thanks, click the Thumbs up below! 🙂

Thanks.

[ctlig]

I had already done all the updates.  Like I said, I believe one of the HP or Windows Updates is disabling the Function keys. Someone in R&D needs to find out which HP or Windows Update is causing this problem.

[ctlig · Accepted solution]

The problem is resloved after working with an online tech from another site.  It is an HP update that was causing the problem.