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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (7B9S3AV)
Microsoft Windows 10 (64-bit)

My laptop freezes while staring the gameplay, after few minutes of gameplay the screen freezes and nothing works , only the shutdown button works, it's happining only with the gameplay. I found no issue with the hardware and software,,,,,,,,,, I cant play games on my laptop. its pissing me .....any solution.

thanks

1 REPLY 1
HP Recommended

If your laptop shuts down while playing a game there are a couple of possibilities.

If it instantly turns off or freezes it is likely a hardware problem such as the video driver. It could also be caused by the CPU or GPU overheating.
Coretemp is a good temperature monitoring app but OGH should be able to show temperatures.

Make sure the battery is fully charged before starting a game. Your laptop can overheat if it has to charge the battery at the same time as playing a game. Avoid any intensive games if not plugged in.


To mitigate the heat problem you should use a laptop cooler.
In the OGH you should be able to set fan speed. If the fan idles at 80c you need to manually set the fan to maximum. Make sure you have the latest OGH

If you are not using the Omen Game Hub then I recommend you keep the CPU out of turbo mode. Edit the power plan and set the maximum processor speed to %99 for when plugged in and a smaller value if just on batteries



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