Gap between the display and the laptop upper body attatched to the display

[dolmi]

Hello,

I just received my new laptop a week ago, and I found a problem that has been with the product since I received it. My display is not fully attached to the top laptop body behind and the gap between them is getting worse. The thickness of the gap is almost a slice of a credit card. I have waited for this product for almost over two months to get delivered, and now I am really disappointed with the quality. I wish HP to exchange the product new one. Because of Coronavirus, I can't even reach to the customer center or service. What support can I get with this problem?The gap Getting worse

[The_Fossette]

@dolmi,

Welcome to the HP Support Community. 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

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Thank you for visiting the HP Support Community.

[dolmi]

please check the private message. @The_Fossette