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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
Notebook 17-y011nm
Microsoft Windows 7 (64-bit)

I just bought this notebook and I'm wondering which graphics card does it have, somewhere it said I have a Radeon R7 and in antoher case Radeon R5 and in one case it said I have both. Now I'm just confused...I just want to know what is going on and what I have bought.  

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Hi your system has:

 

AMD Radeon™ R7 M440 Graphics (2 GB DDR3 dedicated)

 

Which you can see here:

 

http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c05336796&doctype=data%20sheet&doclang=EN_GB&s...

 

Sometimes the driver software makes confusion between the graphics cards because the actual graphic chip can remain the same in more editions of different cards. If you go to device manager (in control panel) and go to display adapters you should see the name of graphics card. If it is wrong, try right-clicking on it and click on update software.(online)

 

Hope it helps,

David

 

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

View solution in original post

3 REPLIES 3
HP Recommended

Hi,

 

Hi your system has:

 

AMD Radeon™ R7 M440 Graphics (2 GB DDR3 dedicated)

 

Which you can see here:

 

http://h20195.www2.hp.com/v2/GetDocument.aspx?docname=c05336796&doctype=data%20sheet&doclang=EN_GB&s...

 

Sometimes the driver software makes confusion between the graphics cards because the actual graphic chip can remain the same in more editions of different cards. If you go to device manager (in control panel) and go to display adapters you should see the name of graphics card. If it is wrong, try right-clicking on it and click on update software.(online)

 

Hope it helps,

David

 

 

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

HP Recommended

Yes, that answered my question...thank you very much 🙂

HP Recommended

Your welcome.

 

Let us know if you need further help. 

 

All the best, 

David

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