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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Graphics issue on Video Editing Software (Filmora, Openshot)

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06-19-2020 01:09 PM
As I launch Filmora on my Laptop, it opens up with graphics issue. I am also prompted to get the drivers update from Intel website. However, while downloading the drivers, there is warning stating that the drivers from Intel might not be safe for my Laptop and interfere with OEM installed settings. Please inform if it is an issue or can I proceed with the drivers updates from Intel?
06-19-2020 01:34 PM
Normally you have to use drivers from HP which are fully tested and supported. In many cases, drivers from Intel, AMD for video graphics simply won't install and/or won't work.
You can try, if something went wrong you can always go back.
Regards.
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