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- Green screen as soon as I turn on laptop

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01-05-2017 01:18 AM - edited 01-05-2017 12:32 PM
My laptop keeps showing a green tint over my screen as soon as I press power, with a pink static-like effect that stays all over my screen. It happened last night after accidently hitting it a bit hard. It's not an issue with the hard drive, as I have already plugged it into a TV and it looks just fine. No abnormal colors or anything. As you can also see, the darker/blacker areas is where there's the most green.
Can someone please help?
01-05-2017 02:08 PM
Hi@Salvaro,
Thanks for stopping by HP Support Forums.
I came across your post and would like to help.
Issues with the display on the PC. Is that, correct?
The issue appears to be a damage to the screen which is internal and cannot be felt from outside.
The screen has to be replaced for this issue.
I recommend you to get in touch with Phone support using the link below for further assistance.
Phone support: http://support.hp.com/us-en/contact-hp
Hope the solution answers your query. Feel free to reply back for more.
Resolv_S
Glad to help you. I work for HP
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Resolv_S
I work on behalf of HP
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