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HP Recommended
HP i7 dv7-6178us
Microsoft Windows 10 (32-bit)

1.jpg1.jpgMy laptop keeps showing a green tint over my screen as soon as I press power, with a pink static-like effect that stays all over my screen.  It happened last night after accidently hitting it a bit hard.  It's not an issue with the hard drive, as I have already plugged it into a TV and it looks just fine.  No abnormal colors or anything.  As you can also see, the darker/blacker areas is where there's the most green.

 

Can someone please help?

1 REPLY 1
HP Recommended

Hi@Salvaro,

 

Thanks for stopping by HP Support Forums.

 

I came across your post and would like to help.

 

Issues with the display on the PC. Is that, correct?

 

The issue appears to be a damage to the screen which is internal and cannot be felt from outside.

The screen has to be replaced for this issue.

I recommend you to get in touch with Phone support using the link below for further assistance.

 

Phone support: http://support.hp.com/us-en/contact-hp

 

Hope the solution answers your query. Feel free to reply back for more.

 

Resolv_S

 

Glad to help you. I work for HP

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Resolv_S
I work on behalf of HP

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