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‎08-28-2023 06:22 PM

HP Recommended
Product: HP ENVY Laptop 13-ba1000 (1F4E5AV)
Operating System: Microsoft Windows 10 (64-bit)

Grey camera icon on screen won’t go away. I’ve updated my laptop, restarted many times. Went into settings and turned off camera access to all apps. Tried to find the camera driver/imaging option but it is not there. 

1 person had the same question
1 REPLY 1

‎08-29-2023 01:05 AM

HP Recommended

Hello @Jace2213 ,

 

Welcome to the HP community.

 

Your post was in a section of the community dealing with products of the former Polycom company and has therefore been moved. Poly/Polycom/Plantronics was acquired by HP in 2022 and originally focused on IP Phones, Video Conferencing, and Headsets. As your post is not directly related to this brand it has been moved to a section more suitable for your request

 

A volunteer may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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