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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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For the HP 15-eq2059ns Laptop with the "SuperSpeed USB Type-C® 5Gbps signaling rate" port, does this port have the ability to handle video and sound for an HDMI connection?  I am trying to get the laptop connected to 2 monitors but so far it only recognises one. When i plug in the HDMI converted it tells me that the connectivity is limited but it doesnt recognise the screen.

3 REPLIES 3
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@p240va 

 

Is it an HP 15-eq2059nm machine ? Its specs

 

          https://support.hp.com/ee-en/document/c07547778

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

Regards.

BH
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A5C3EF64-3814-4505-861D-7DE9A0420522.jpeg

 these are the specs, so model you can see it’s eq2059ns and attached pictures the adaptors I have tried without success as it only recognises an additional screen apart from laptop one and not two additional monitors

705F1469-1B0E-4816-BAFF-B0E6983A5579.png

16A2A3A7-6E79-43AC-99B8-A8472019D9C6.png

 

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Hi Thanks.

how then Am I supposed to connect extra screens? It only recognises one additional display.

 I have tried several adaptors/connectors 

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