• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-25-2024 01:18 PM

HP Recommended
Product: HP EliteDisplay E243i 24-inch Monitor

This screen is 16:10, 1920*1200px. When I connect my Xbox Series X, the original 16:9 picture is forced to be 16:10 which means that the picture is pulled vertically.

 

I understand that Xbox cannot resize the image, but the screen should show the 16:9 picture with black lines at the edges in order to provide the original size.

 

I can't find any way to set this. Unfortunately I have to sell it if there is no solution. Is there any driver updates via usb or something?

Category:
1 person had the same question
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.