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- Re: HP Envy Display Issues (Yellow Backlight in Corners)

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09-05-2015 11:21 PM - edited 09-06-2015 06:43 AM
(Edit: Well, since someone decided to edit this and make it into a completely new post instead leaving it as a reply to an already established post, which makes no sense to me, this post is now completely out of context. So now I need to edit it so that it makes sense. Thanks for that............)
So I have the HP Envy m7-n101dx. LIke others, I have some yellow appearing in the corners of the LCD screen.. It's more apparent when the screen is at a brighter setting. See image. Due to the nature of cameras, this is showing what it would look like at it's worse even though, currently, it's barely noticible at this currently moment.
Let me add to this something I just noticed.. I had my display on full bright for a while... When exiting the game I was playing (GTA 5, which has a dark screen with white text while the game is closing) that's when I first noticed it.. I lowered my brightness because it was getting a bit too bright for me (it's getting late.. lol) and I noticed the yellowing started going away. When I put the brightness back up, I notice it but it's not nearly as bad. Letting it stay full bright makes it come back full to where it had been previously..
Others with the problem.
http://h30434.www3.hp.com/t5/Notebook-Display-and-Video/HP-Envy-Display-Issues-Yellow-Backlight-in-C... (Original Post)
09-08-2015 02:26 PM
Hi @andrewc437,
Thank you for posting. I have read your post, and I understand that there is yellow backlight showing in the corner of your laptop screen. I want to assist in this matter.
Here is a link of troubleshooting the display
HP Notebook PCs - Troubleshooting a Notebook LCD Panel Issue (Windows 8/8.1, 7)
You may need to contact the HP phone support in your case.
Please use the following link HP Customer Support - Contact to create a case for your issue, and contact HP.
If you live outside the US/Canada, please click the link
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region
Best of all,
I work on behalf of HP
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01-06-2016 04:57 AM
Andrewc437- I have this same issue with my envy display. I see a yellow backlight in the corner of the screen when the image is dark for example when you first boot up the machine you see it. This is my second computer I returned the first one due to this issue but still see it in the replacement computer. any resolution on your end?
12-01-2016 06:13 PM