HP Envy x360 screen broken, where can I find replacement parts?

[Adamiomn]

Hi!

Due to an unfortunate drop of my trusty Envy x360 (exact model number: 13-ay0278ng) the glass has cracked. The screen panel itself seems fine but I guess I would have to replace the whole kit. I'd like to repair it myself if possible. Are there any replacement screens available that would fit my laptop? And where could I buy them?

I can only find ones for the old Envy x360 with Ryzen 3000, would they work as well?

As far as I know, my screen is 1920x1080 with 300 nits brightness. Could I even upgrade to the 1920x1080, 400 nits panel (which does exist, as far as I am aware)?

Cheers,

Adam

[Adamiomn]

bump

[Echo_Lake · Accepted solution]

@Adamiomn

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.