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- HP Community
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- Notebook Video, Display and Touch
- HP G62-b98SH resolution setting probleam

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08-17-2016 01:16 PM
Hi!
Under Windows 10 I can't change resolution to 1366×768. Only two choice 1024×768 and 1024×600. Can someone help me?
Thanks!
Zoltán
Notice: Installed AMD Catalyst version number 8.0.916.0
Solved! Go to Solution.
Accepted Solutions
08-20-2016 11:43 AM - edited 08-20-2016 11:56 AM
Hi there @urbanconsult,
Welcome to the HP Support Forums. Here at the Support Forums, you will find suggestions, solutions and helping hands! I am glad you had joined in. I will do my absolute best to help you resolve only having two resolution options on your HP G62-b98SH Notebook PC with Windows 10.
I found a thread that may help. It is a Microsoft thread. There are two methods on this page to help with the resolution choices.
I went to your HP G62-b98SH Notebook PC Software and Driver Downloads page and see that there are no Windows 10 drivers available for your Notebook and Windows 10.
HP does not provide Windows 10 drivers on HP.com for HP computers sold prior to August 2013. Microsoft has made most of the component drivers for these products available via Device Manager once the product is running Windows 10.
Source: My Operating System Is Not Listed
Here is a document for you about Installing Windows 10.
If this reply helped, please use the Accept as Solution button. If you want to give me a virtual high five, please click the Thumbs Up icon below.
If you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting and your Model Number (How Do I Find My Model Number or Product Number?).
Thanks for joining the HP Support Community!
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
08-20-2016 11:43 AM - edited 08-20-2016 11:56 AM
Hi there @urbanconsult,
Welcome to the HP Support Forums. Here at the Support Forums, you will find suggestions, solutions and helping hands! I am glad you had joined in. I will do my absolute best to help you resolve only having two resolution options on your HP G62-b98SH Notebook PC with Windows 10.
I found a thread that may help. It is a Microsoft thread. There are two methods on this page to help with the resolution choices.
I went to your HP G62-b98SH Notebook PC Software and Driver Downloads page and see that there are no Windows 10 drivers available for your Notebook and Windows 10.
HP does not provide Windows 10 drivers on HP.com for HP computers sold prior to August 2013. Microsoft has made most of the component drivers for these products available via Device Manager once the product is running Windows 10.
Source: My Operating System Is Not Listed
Here is a document for you about Installing Windows 10.
If this reply helped, please use the Accept as Solution button. If you want to give me a virtual high five, please click the Thumbs Up icon below.
If you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting and your Model Number (How Do I Find My Model Number or Product Number?).
Thanks for joining the HP Support Community!
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!