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- HP HD Webcam [Fixed]

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10-04-2017 04:21 AM
@PeterGee2 wrote:I had the same problem and discovered the solution the other day. Go here: http://support.hp.com/us-en/document/c03430151 and scroll down to the heading: Video does not display in your webcam software (such as YouCam, Skype, Messenger, etc.) Then, follow Step 3: Update or change the webcam driver
What you're going to be doing is changing the camera driver to the, Microsoft USB Video Device driver. This solved the problem.
bien
08-26-2019 08:28 PM - edited 08-26-2019 08:30 PM
I realize this thread is 3 years old but it was the first google hit and the advice here applied to an HP ProBook 4540s laptop. "HP HD Webcam [Fixed]" was initially working after Windows 7 was upgraded to Windows 10 but after one of Microsoft's perpetual patches it simply stopped working. I tried updating the driver to the latest on HP's web site, I tried rolling back the drive, I tried deleting it, etc., etc.. No dice. What worked for me was removing the device from device manager while deleting the 2015 driver, refreshing, removing the next device from device manager while choosing to delete the 2014 driver, refreshing, then forcing the driver to go to "USB Video Device". After it installed that, it appeared again as "HP HD Webcam [Fixed]" however the driver reported as being one from 2006 by Microsoft with version 10.0.18362.1. Success! So again, the solution for me was forcing it to a generic "USB Video Device".
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