HP Laptop 17-cn0065c usb-c adding a monitor

[AlexG86]

Im trying to connect a monitor to my laptop by using a type c cable 3.2 .,to my HP Laptop 17-cn0065c  but doesnt work.Does this laptop support the function of adding a monitor using a USB Type-C cable (3.2). Thank you

[banhien]

@AlexG86 

Is it an  HP Laptop 17-cn0065cl machine ? Its specs

            https://support.hp.com/us-en/document/c07931226

It ONLY has 1 hopeless SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

• Charge your machine,
• Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only-total 3), you can use

• Monitor 1: HDMI direct cable,
• Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter

Other option (USB-A dock) :   https://support.hp.com/au-en/document/c05357751

Regards

[AlexG86]

I have another HP laptop with USB Type-C, and I can connect a second monitor using USB Type-C 3.2 without any issues. However, on my Hp-pavilion laptop, it doesn't work. My Hp-pavilions is only two years old What could be the reason behind this?