HP OFFICE JET 8600

[PERRY1951]

Display screen blank

[A_Gayathri]

Hi @PERRY1951,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with the display screen on your HP OfficeJet 8600 being blank, here are some troubleshooting steps you can try:

Check the Power Source:

• Ensure the printer is properly plugged into a working electrical outlet. Try plugging it into a different outlet to rule out any power issues.

Reset the Printer:

• Turn off the printer and unplug it from the power source. Wait for about 60 seconds, then plug it back in and turn it on.

Inspect the Power Cord and Connections:

• Verify that the power cord is securely connected to both the printer and the power outlet. Check for any visible damage to the cord.

Perform a Hard Reset:

• Disconnect the power cord from the printer and the power source. Wait for about 60 seconds, then reconnect the power cord and turn on the printer.

Check for Firmware Issues: Update the firmware on an HP printer

• Sometimes, a firmware update or malfunction can cause the display to go blank. Ensure that the printer's firmware is up to date by visiting HP's support website.

Examine for Hardware Issues:

• If the above steps don’t resolve the issue, there might be a hardware problem with the display or internal components.

Refer to this document: HP Officejet Pro 8600 Plus e-All-in-One Printer series - N911 User manual 

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.