• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Pavilion x360 14 Convertible PC 14-dy1000 (436S6AV)

my laptop diplay screen went off. I contacted hp. After paying the parts money to hp, the payment receipt sent to hp online. Hp sent the technician, and he found that wrong serial number product, and he said contact hp and report to original serial number. Contact hp and reply received from hp, on voice contact, saying no need pay with different invoice money, it will be done by hp. After severa; communication i am not received any support from india.  Kindly advise.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.