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‎07-28-2023 03:00 PM

HP Recommended
Product: HP Pavilion Power - 15-cb005no
Operating System: Microsoft Windows 10 (64-bit)

The display screen on my HP pavilion Power 15-cb005no is partially broken. I have 1/8 of the screen broken and I need to have a replacement screen since my warranty is out and the repair cost for nearest HP-support would be more than buying a new laptop.
How to I find the correct part number for the display screen so I can order a new one? HP support services cannot seem to help me.

Category:
3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎07-31-2023 11:00 AM - edited ‎07-31-2023 11:06 AM

HP Recommended

@Derthas 

 

Welcome to the HP support community.

 

Provide the product serial number in a private message to find the display part number. Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

View solution in original post

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1 REPLY 1

‎07-31-2023 11:00 AM - edited ‎07-31-2023 11:06 AM

HP Recommended

@Derthas 

 

Welcome to the HP support community.

 

Provide the product serial number in a private message to find the display part number. Please look for a private message from an identified HP contact. 

Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Community. 

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
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