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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- HP Pavilion screen popping out of bottom right corner

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05-02-2020 09:43 AM
My Pavilion screen popped out of one of the hinges and I can't seem to place it back in. I've never dropped the laptop or put it under stress, so I don't know why it came out. It doesn't affect how the computer runs, but it's still popped out. What's the best course of action I should take? I got the laptop in December, so it's fairly new and should still have a warranty. Should I be looking to send it to HP? I'll put a few pictures to show what it looks like.
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Accepted Solutions
05-05-2020 06:14 PM
@Khalil_M I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
05-05-2020 06:14 PM
@Khalil_M I understand your concern and I will bring your issue to the attention of an appropriate team within HP.
Although, I'll need some private information from you in order to create a case for you.
Please look for a private message requesting additional information.
Keep in mind not to publicly post personal information (serial numbers, case details, etc...).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.