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HP Pen not working with Pavilion x360

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Pavilion x360 13-s003nl spen-hp-01
Microsoft Windows 10 (64-bit)

Hello, I have a hp Pavilion x360 laptop, model 13-s003nl  and received an hp active pen (spen-hp-01) for christmass. The battery is full, but the pen has not worked once since I took it out of the package. Is it compatible with my laptop?

Is there something I can do to make it work?

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@sara_c 

 

Product (computer) introduced 2015

 

Sorry, the pen is not compatible.

I do not find any active pen / stylus compatible with this computer / series.

 

 

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HP Pavilion x360 - 13-s003nl (ENERGY STAR) 

 

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Dragon-Fur

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@Dragon-Fur thank you. I'll see if they can get a refund. Happy Holidays!

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@sara_c 

 

You are welcome.

I am sorry the news was not what we wanted.

 

Stay Safe!

2021 --- nearly here!

 

Happy Christmas!

 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not a business group of HP..

Our Community is comprised of volunteers - people who own and use HP devices.

Click Thumbs Up to say Thank You.

Question Resolved / Answered, Click "Accept as Solution" .

 

 

Dragon-Fur

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