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- HP Spectre X360 Can not display a 21:9 Aspect Ratio whilst i...

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06-23-2022 04:04 AM
Hello all,
I have had a HP Spectre x360 laptop
Model No: 13-ap0005tu
LG Ultragear External Monitor (Aspect Ratio 21:9 Resolution 3440x1440)
I run my laptop in a dual boot enviroment and have 2 issues with such enviroment.
The main issue I have is that when I am in Windows Everything works fine, I can connect the my Ultrawide display without any issues. However, when I am in a Linux Distro of any kind I can not use my Ultrawide monitor at it's Native Resolution and I have to Use my external Monitor at a standard 1920x1080 16:9 Resolution. Whilst this may appear to be a Linux Issue, I have run the exact same setup with my Desktop PC that I built with the same external Hardware with no Issues. I have tried looking through the BIOS to see if there was some obscure setting to no avail. Is there a soltution to this issue. Or is this some arbitary hardware limitation for this laptop.
I have tried this with several Linux Distributions all which have the same issue listed are bellow
Ubuntu
Linux Mint
PopOS
Fedora
Manjaro
Another Issue is in the Grub Screen if I have a external keyboard plugged in to the computer it will freeze in the grub screen and I have to turn it off and then reboot with the Keyboard unplugged (not a Major Issue)
Any information regarding either of these issues would be greatly appreciated as I have been trying to solve this issue for over a year now.
06-23-2022 07:01 AM
Hello @JesseNot
(1) Update BIOS
HP Notebook System BIOS Update (Intel Processors) | F.45 Rev.A | 12.8 MB | May 20, 2022 | Download |
(2) Check for hardware issues
HP PC Hardware Diagnostics UEFI | 7.6.0.0 Rev.A | 42.7 MB | Apr 17, 2020 | Download |
3) Reboot and test again ...
best regards
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06-28-2022 12:36 AM
I hadn't thought of updating the bios I thought that may fix the Grub keyboard issue to no Result. I also tried the Hardware Diagnostics and it did not find any issues unfortunately. Thanks for the suggestion though.