HP Spectre x360 15 inch. Pen response problems

[mtandre]

Hello,

I have started to use my Pen for Spectre and faced with some sort of response problems:

1. while drawing or writing - there is a delay in 1-2 seconds between interaction and shown result on the screen. Because of that it is hard to write, while I'm not able to see what is already written or drawn.
2. while i'm drawing or writing sometimes it occure some sort of unregistered draws (interrupted lines, now fully written letters, etc.)

This such lags it is hard to use in normal way Pen itself. Is there any solution, maybe driver updates or something else? Maybe my pen is defective?

Please help.

BR, Andre

[The_Fossette]

@mtandre,

Welcome to the HP Forums!

It is a great way to engage, post questions and find resolutions by working with specialists in the HP community.

I’d love to help!

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the pen was working fine?
• Have you made any software or hardware changes on the computer?

While you respond to that, I recommend you follow the steps in the below article and check whether the issue is resolved.

https://support.hp.com/in-en/document/c04706945

Let me know how it goes and you have a good day ahead.

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Take care.

Cheers!

[mtandre]

Hello.

• When was the last time the pen was working fine? problem since first use
  
• Have you made any software or hardware changes on the computer? NO
  

Link not contatining description or symptoms of my problem... (problem occures even is I'm not putting my hand on screen at all).

[The_Fossette]

@mtandre,

It is great to have you back and your patience is greatly appreciated.

I am sending you a private message suggesting the next course of action.

Please check your private message icon in the upper right corner of your HP Forums profile.

Good day! Take care 🙂

Cheers!