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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Spectre x360
Microsoft Windows 10 (64-bit)

We have screen statics and noises in HP Spectre x360 screen. This device has touch screen.

So we prefer official HP repair service in our country. This official service given by BDH Technology.

 

They offered repair fee then we accepted and paid.

After 1 month "There is no replacement part. Please take back your laptop" they said.

 

 

This laptop produced in 2016.

 

1 REPLY 1
HP Recommended

@Ubenz, Welcome to HP Support Community!

 

We shall escalate this issue to the concerned team.

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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