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- HP USB-C / Thunderbolt 3 Port to Apple Thunderbolt display ...

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03-23-2020 01:41 PM
Hello - I have an HP laptop, ProBook 650 G3, which has a usb-c port with Thunderbolt 3 (lightning bolt indicator).
I also have an Apple Thunderbolt display, which has a Thunderbolt cable as its only connector. The display is self-powered.
I am using a Thunderbolt 3-Thunderbolt 1/2 adapter to try and connect my HP laptop to the Apple display. When I connect the cable, the Laptop recognizes the adapter as a device, but not the screen and nothing else happens on the laptop or display when I connect.
Others have referenced the need to make edits to BIOS settings or download software from HP, but that is information pieced together from semi-relevant articles so I would appreciate some guidance.
Thank you in advance!
03-23-2020 01:50 PM
Are you sure your machine has Thunderbolt port which is compatible with Apple Thunderbolt ? The specs ONLY says it has USB 3.1 Type C, not Thunderbolt.
https://support.hp.com/au-en/document/c05351820#AbT10
http://h10032.www1.hp.com/ctg/Manual/c05366639.pdf
Regards.
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03-23-2020 02:21 PM
Thanks Banhein - Interesting, appreciate you pulling up the specs. I assumed that the image of a lightning bolt adjacent to the usb-c port was an indication that this port supported Thunderbolt. Perhaps this version does support TB? Or does the thunderbolt image represent something else?