HP/Windows updates force bad graphics driver for Aero 13

[alexwent]

I have driver AMD Radeon Graphics 30.0.15021.11005 installed on this machine. But both Windows Update and HP's own driver update utiltity insist on re-installing version 27.20.21020.xxxx. This version breaks the machine, installing a black screen with cursor and no way of accessing Windows. The only way to revert to the 30-series driver is to  go to safe mode, Settings > type 'Device Manager' and delete the Radeon driver completely. The machine then defaults to the basic MS driver and will re-boot to Windows. The problem is that next time a Windows Update is performed, the same thing happens again. Anyone else had this problem or a long-term solution?

[Paul_Tikkanen · Accepted solution]

Hi:

You can stop Windows update from installing the graphics driver by running the hide Microsoft windows update utility that I zipped up and attached below.

With the graphics driver that works installed, you run the utility.

It should find the graphics driver that Windows Update is trying to install.

Check the box to hide the update.

The utility will run again and report the problem is 'fixed.'

Restart the PC and the update should not try to install again.

[alexwent]

Many thanks indeed Paul. That seems to have worked very well. 

[Paul_Tikkanen]

You're very welcome.

I use that utility all the time to hide troublesome updates.

Glad it worked for you in this situation.