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‎09-25-2024 07:47 AM

HP Recommended
Product: HP ZBook 15 G3 Base Model Mobile Workstation
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone,

I’m experiencing a persistent issue with my HP ZBook 15 G3 Base Model Mobile Workstation. After waking the laptop from sleep mode, the screen remains black, even though I can hear the system running. Additionally, the screen occasionally goes black when I unplug the charger.

Here’s what I’ve tried so far:

  • Updated the BIOS to the latest version.
  • Adjusted all relevant settings under Power Options, including disabling Hybrid Sleep, Link State Power Management, and Fast Startup.
  • Verified that all my graphics drivers are up to date.

Despite these efforts, the issue persists. Has anyone else encountered this problem or found a solution? Any help would be greatly appreciated.

Thank you!

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