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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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HP ENVY x360 15.6 inch 2-in-1 Laptop PC 15-ew0000 (549V7AV)

Good day

Why does my HP pen, when charging, stay yellow and do not turn white (after many hours, much more than 45 minutes as written on instructions)? (I have to say that my laptop is new) 

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