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12-13-2020 04:03 PM
Product: HP Spectre x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)
How can I use my keyboard while in Tablet Mode on my HP Spectre x360 Convertible? I connected my laptop to a monitor, and it would be amazing if I can fold my laptop and use it as a keyboard. However, when I fold my laptop, it switches to Tablet Mode and automatically disables the keyboard.
I tried following these steps that were mentioned in an earlier thread that seemed the most successful for others: (1) Go to Device Manager, (2) System devices, (3) Intel Integrated Sensor Solution > Properties > Driver, (4) Disable Device, (5) Reboot.
However, the "Intel Integrated Sensor Solution" option was not available for me. Is there an alternative option that I can disable?
PS: I also tried changing the Tablet Mode settings and that didn't work.
Thanks for your help 😄
3 REPLIES 3
12-19-2020 09:12 AM
Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum,
I understand you are having issues with the HP Spectre x360 Tablet mode keyboard stops working.
This feature on Your notebook HP Spectre X360 Convertible keyboard automatically disables the need to use the touch screen for navigation for typing can be the online keyboard. And her document to customize the settings,
Keep me posted for further assistance,
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12-20-2020 02:45 PM
Thanks for your response. I tried changing the display settings to:
When I sign in -> Use desktop mode
When this device automatically switched tablet mode on or off -> Don’t ask me and don’t switch
However, the settings have not been applying to my laptop and when I rotate it, the laptop switches automatically to Tablet Mode.
Do you have any ideas on how I can proceed to apply these settings? (I
12-21-2020 01:54 PM
Welcome to the HP Support Community.
We have done the basic troubleshooting as per the document and the notebook needs to checked taking remote access so that get to know it's a hardware or software issue.
I'd suggest you contact HP in your region regarding the service options for your computer or HP Chat Support Team.
Have a great day!
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