• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-21-2020 11:40 AM - last edited on ‎03-21-2020 10:55 PM by Retired

HP Recommended
Product: HP Envy 17t
Operating System: Microsoft Windows 10 (64-bit)

Serial Number: ***

Product Number: Y0F04AV

 

I was informed that my USB-C allows for Display Port only.  

It doesn't take HDMI or VGA.  

 

I was wondering how would I be able to use my USB-C to connect to an HP monitor(VH240a)

I was also informed that using 2 adaptors at the same time won't work either.  

 

I have purchased a USB-C adaptor to HDMI- Didn't work

I have Purchased a USB-C adaptor to Display Port with a Display Port adaptor to HDMI - Didn't work.

 

Just looking for a solution to add an two monitors to my laptop.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-21-2020 12:25 PM

HP Recommended

@GabrielDeleon 

 

>>>>> I have purchased a USB-C adaptor to HDMI- Didn't work

 

Looks like you have to use USB-A. If you wish to have 2 or more external monitors, please enter your requirement on the following link and it will find for you few options on market today including some HP products:

 

          https://www.displaylink.com/products/universal-docking-stations


or try following HP docks

 

           https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-21-2020 12:25 PM

HP Recommended

@GabrielDeleon 

 

>>>>> I have purchased a USB-C adaptor to HDMI- Didn't work

 

Looks like you have to use USB-A. If you wish to have 2 or more external monitors, please enter your requirement on the following link and it will find for you few options on market today including some HP products:

 

          https://www.displaylink.com/products/universal-docking-stations


or try following HP docks

 

           https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358


Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.