cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
1,038
Flag Post
HP Recommended

How to connect 2 external monitors, 1 HDMI and another VGA?

Spectre x360 13-ap0004np
Microsoft Windows 10 (64-bit)

I have a Spectre x360 13-ap0004np, and I would like to connect 2 external monitors, one of which is old and only has VGA connection, whereas the other is a new with HDMI.

 

I bought the HP USB-C Travel Dock (https://store.hp.com/us/en/pdp/hp-spectre-usb-c%E2%84%A2-travel-dock) and when I connect both only the HDMI is detected, and when I disconnect the HDMI automatically the VGA is detected.

 

Question:

Is there a way I can connect both these monitors at the same time, even if extra adapters are needed? The laptop monitor is not relevant in this case.

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
8,660 8,645 459 342
Message 2 of 4
974
Flag Post
HP Recommended

How to connect 2 external monitors, 1 HDMI and another VGA?

@Canochas

 

Welcome to the HP Support Community.

 

You can use either VGA or HDMI separately not at the same time.

 

You could however, use the USB Type-C to Type-C or via display port to one monitor as you have thunderbolt and use either HDMI or VGA to the other monitor.

 

I hope this answers your question. Let me know if you need any further assistance. 

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 

 

 


I am an HP Employee

New member
2 1 0 0
Message 3 of 4
960
Flag Post
HP Recommended

How to connect 2 external monitors, 1 HDMI and another VGA?

I tried the following setup but it didn't work:

 

1) HDMI monitor with HDMI to USB-C adapter: no video on the monitor

2) VGA monitor with VGA - HDMI adapter: besides no video on the monitor, the screen on the laptop would shut down

 

Any idea on what am I doing wrong?

 

Thanks

0 Kudos
Highlighted
HP Support Agent
HP Support Agent
15,022 14,985 645 715
Message 4 of 4
937
Flag Post
HP Recommended

How to connect 2 external monitors, 1 HDMI and another VGA?

@Canochas
Thank you for posting back. 

 

Connect First External Monitor Connect the first external monitor to the white DVI or blue VGA port on the rear of the HP laptop.  
If the video connector on the monitor cable does not match the Video Out connector on the rear of the laptop, connect a DVI-to-VGA adapter or VGA-to-DVI adapter to the laptop first, then connect the monitor cable to the port on the adapter.

 

Step 1: Connect the second display
Step 2: Configure the display

Step 3: Enhance and personalize your displays (optional) Click here: https://support.hp.com/us-en/document/c04641829 to complete the troubleshooting steps.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation